If you don't have NVR but  need to record in the sunview , please set following the steps:

1. set the right path for the records

2. go to Live View, click "Start Record" on he image to start to record

3. there is a flashing red point during the recording:

4. click "Start Record" again to end the recording.

1. go to Layout 

2. create a new Layout 

3. drag some devices into the window, (here we drag 3 devices)

4. set an internal time (here we set 10 Secs)

So in this case, the 3 devices will be displayed in this window per 10 secs in turn.

Click the button "configuration" ->Log Export->Export the logs, Please refer to the picture below :

in the Sunview, you can change the language and please refer to the picture below :

1. If you uninstall the old version of sunview manually, and then try to install new version, maybe you will have this problem

2. It means you didn’t uninstall the old version completely,  so some files still save in the registry

3. open the regedit.exe like this

4. go to HKEY_LOCAL_MACHINESOFTWAREWOW6432Node, find the folder “vmSystem” , and delete it directly.

5. then you can install the new version correctly.

1. Login the Sunview

2. Open Servers module

3. Enable the "Mask recognition" function ,show in below.

4. Then the sunview will start to monitor whether you are wearing the mask.

1. Login the Sunview.

2. Running "Temperature Search".

3. Choose "Type, peroid, group ..etc".

4. click "Search"

5. click"Export",select export mode, and click "ok"

6. Generate a report.

1. Login the Sunview

2. Adding device into Sunview

3 . Openning Temperature screening module

4. Monitoring the devices...

1. Login the Sunview

2. Choose the language in the upper right corner

1. Confirm whether the client can ping the server

2. Turn off the firewall on the server side

3. Add the trusted client IP address and program at the server firewall

127.0.0.1 is the return address, which also refers to the IP address of the PC where the SUNVIEW is installed. If the server is installed on the local computer, it can access the server through the default IP address of 127.0.0.1. You can also enter the IP address assigned to the PC. For example: 192.168.1.168